Shipping policy
SHIPPING POLICY
Last updated: October 16, 2026
1. Shipping Destinations
ForeverTeen offers shipping to the countries available at checkout. International shipping availability may vary depending on the destination.
2. Processing Time
Orders are processed after payment has been confirmed. Processing times may vary depending on order volume, product availability and promotional periods.
You will receive an email confirmation once your order has been placed and, where available, a shipping confirmation with tracking information.
3. Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.
The available shipping methods and prices depend on your delivery address and the size and weight of your order.
4. Delivery Times
Estimated delivery times depend on the destination, shipping method and carrier. Delivery estimates are not guaranteed.
Delays may occur due to customs procedures, public holidays, high order volumes or circumstances beyond our control.
5. International Shipping and Customs
International orders may be subject to customs duties, import taxes or other fees imposed by the destination country.
Unless otherwise stated at checkout or required by applicable law, these charges are the responsibility of the customer.
Customers are responsible for providing a complete and accurate shipping address. Additional costs resulting from incorrect or incomplete address information may be charged where legally permitted.
6. Tracking
Where tracking is available, tracking details will be provided by email after the order has been dispatched.
Please allow some time for tracking information to become active after shipment.
7. Lost, Damaged or Delayed Shipments
If your order has not arrived within the expected delivery period or arrives damaged, please contact us at foreverteen.eu@gmail.com with your order number and relevant details.
We will review the situation and assist you in resolving the issue.
Your statutory consumer rights remain unaffected. Where applicable law requires the seller to bear the risk of loss during delivery, this policy does not transfer that risk to the customer.
8. Contact
For shipping-related questions, please contact:
ForeverTeen
Email: foreverteen.eu@gmail.com
Website: https://foreverteen.eu
