TERMS AND CONDITIONS

Last updated: October 16, 2026

1. General Information

This online store is operated by ForeverTeen.

Business owner: Florian Heinz
Business address: Am Setzberg 22, 6423 Mötz
Email: foreverteen.eu@gmail.com
Website: https://foreverteen.eu

These Terms and Conditions apply to purchases made through our online store.

2. Products

ForeverTeen offers clothing and fashion products. We make every effort to display product images, colours, sizes and descriptions as accurately as possible. However, colours may vary slightly depending on your screen and device.

Please check the product descriptions and size charts carefully before placing an order.

3. Orders and Contracts

By placing an order, you submit an offer to purchase the selected products.

After placing an order, you will receive an order confirmation by email. This confirmation acknowledges receipt of your order but does not necessarily mean that the order has been accepted.

We reserve the right to refuse or cancel an order where legally justified, for example in cases of payment issues or genuine stock errors. If payment has already been received for a cancelled order, we will refund the amount paid.

4. Prices and Payment

All prices are displayed in the currency indicated in our store. Any applicable shipping costs and additional charges will be displayed before you complete your purchase.

Available payment methods are shown during checkout.

Orders must be paid using an available payment method. We reserve the right to cancel orders where payment cannot be successfully processed.

5. Shipping and Delivery

We ship to the destinations available at checkout.

Shipping costs and estimated delivery times are displayed during checkout where applicable. Delivery estimates are not guaranteed and may be affected by circumstances beyond our control.

For international orders, customs duties, import taxes or other charges may apply. Where applicable, these charges are the responsibility of the customer unless otherwise stated during checkout or required by law.

Risk of loss or damage during shipping transfers in accordance with applicable consumer protection laws.

6. Right of Withdrawal and Returns

Consumers may have a statutory right to withdraw from their purchase within 14 days of receiving their goods, subject to applicable law.

Customers are responsible for direct return shipping costs where legally permitted and where this has been communicated before purchase.

Full details, including the withdrawal procedure and refund conditions, are provided in our Right of Withdrawal policy.

Nothing in these Terms and Conditions limits any mandatory consumer rights.

7. Defective Products and Legal Guarantee

All products are covered by applicable statutory consumer rights and legal guarantee provisions.

If an item is defective, damaged or does not conform to the contract, please contact us at foreverteen.eu@gmail.com with your order number and a description of the issue.

Your statutory rights and available remedies remain unaffected.

8. Intellectual Property

All content on foreverteen.eu, including brand names, logos, graphics, photographs, designs, text and other materials, is owned by ForeverTeen or used with permission, unless otherwise stated.

You may not reproduce, distribute, modify or commercially use our content without prior written permission, except where permitted by law.

9. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, to the extent permitted by law.

10. Privacy

Personal information collected through our store is processed in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use and protect your personal data.

11. Applicable Law

These Terms and Conditions are governed by Austrian law, without prejudice to mandatory consumer protection provisions that apply in the consumer's country of residence.

Nothing in these Terms and Conditions deprives consumers of rights that cannot legally be excluded under applicable law.

12. Contact

If you have any questions about these Terms and Conditions, please contact us:

ForeverTeen
Email: foreverteen.eu@gmail.com
Website: https://foreverteen.eu